Thank you for shopping at Purba ghose. We appreciate the fact that you like to buy the digital products we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

1. Digital Products Policy

Purba ghose specializes in the sale of intangible, digital goods (e.g., software, templates, digital assets, courses). Because these products are delivered immediately via internet download, they are deemed "used" upon delivery.

Therefore, we do not offer refunds, returns, or exchanges once a purchase is made and the download link has been generated or sent to you.

2. No Cancellations

Since the delivery of digital products is automated and instantaneous, orders cannot be cancelled once they are processed. Please ensure that you have selected the correct product before completing your payment.

3. Exceptions (Technical Issues)

While all sales are final, we are committed to ensuring you receive the product you paid for. We may consider a resolution (such as re-sending the file or providing store credit) at our sole discretion ONLY under the following technical circumstances:

• Non-Delivery of Product: If you do not receive the delivery email or download link due to a mailing issue.
• Major Technical Defects: If the file is corrupt or technically deficient and cannot be used for its intended purpose, provided you contact our support team within 24 hours of purchase.

Please note: We do not grant refunds for lack of expertise to use the product or for simply changing your mind.

4. Support for Issues

If you experience any technical issues with downloading or accessing your digital product, please contact our support team immediately. We are available 24/7 to assist you in accessing your purchase.

5. Contact Us

If you have questions about the delivery of your digital goods, please contact us: